Testimonials

Recent Testimonials .....

Accolade Wines

"The full day customised CLCA workshop was not only very relevant but also interesting and engaging. Even those of us who had working in Asia learnt so much. The trainer answered all our questions with confidence and we will be using the team at CLCA again and again!"

  Leah Harris
    Group Learning & Development Manager
Adelaide Convention Bureau

"On behalf of the Adelaide Convention Bureau I would like to sincerely thank Leonie, Jing and all the team at Chinese Language and Cultural Advice for their outstanding work helping us translating a recent international bid into simplified Chinese. The Bureau is increasingly having to submit bids for international events in Chinese, and having the support of the CLCA has been crucial in allowing us to provide a quick turnaround for these clients looking to host their events in Adelaide. CLCA delivered exceptional service on this occasion - translation a 16 page document over the weekend and quickly providing additional translations on a short deadline."

  Andrew Houey
    Account Manager
Braemar Seascope Pty Ltd

"Chinese Language and Cultural Advice has provided a number of exceptional training courses for our staff. They have enlightened us in many different aspects of conducting business with our Chinese clients in order that we ensure we conduct business in an effective and respectful manner. We would strongly recommend CLCA prior to developing any relationship with Chinese companies."

  Peter Malpas
    Group Research Manager
GHD

"By the time we found CLCA and their range of programs, many of our senior engineers had been working for some time with our Chinese clients and they had many questions that needed answers. Without exception, the participants in the program emerged with a level of confidence and awareness that was remarkable. In my many years in L&D I have not experienced such a level of excitement and fascination with a new program. CLCA will certainly become a regular part of our annual Training Calendars."

  Margaret Collins
    Senior Training Consultant
Kmart

"The training that CLCA provided to our team was excellent. The program was practical, was delivered with context and opened the teams mind to learning more about how to do better business in China. I have no doubt that the learning's will be applied and will provide great outcomes for our business. CLCA has also provided a great personal development opportunity for members of our team."

  Matthew Webber
    International Supply Chain Manager
Liquefied Natural Gas Limited

"Cao Jing gave an excellent workshop which was interactive and very well explained. I definitely learnt a substantial amount of new information about etiquette and interaction with Chinese business managers. Clearly many Australian companies must make such courses compulsory to attend before entering into China for business."

  Andrew Gould
    General Manager Special Projects
Orlando Wines

"CLCA training has been an invaluable and worthwhile experience for our team at Jacob’s Creek. From our learning’s we have gained great insight into the customs, traditions and respectful nature of our clients from this important region."

  Robert Raffa
    International Business Manager Asia
Persuasive Presentations

"As a trainer and facilitator I am often delivering workshops to a multi-cultural audience. Because of this I attended a workshop on Chinese Communication Styles run by Yu Tianyun. The workshop was insightful, practical and well presented. It has provided me a better understanding of the Chinese way of communicating with strategies that I can apply in both my personal and professional life."

  Sharon Ferrier
    Professional Speaker & Corporate Trainer
Southern Cross Electrical Engineering Limited

"CLCA were engaged to deliver Chinese Cultural Awareness for Southern Cross Electrical Engineering Limited. Their Senior Trainer, Cao Jing was able to tailor the training content to meet our specific site requirements. The training on two separate occasions was well received by all SCEE Staff. The professionalism and customer service of both the trainer and the organisation have been refreshing."

  Mel Oliveri
    Training Manager
Western Desert Resources Limited

"Yu Tianyun did a great job for us in China and I am sure will be required again in the future. Thank you for your help, it was very professional."

  Norm Gardner
    Managing Director

More Testimonials .....

Adelaide Casino

"Communicating with; understanding needs and; identifying preferences of our Asian clients is important to SKYCITY. CLCA provides invaluable training in these areas. This training is an essential component in assisting us to achieve our ongoing excellence in customer service and helping us to build strong relationships with the Asian community."

  Mei-Lin Ng
    Training & Development Manager
Amcor Glass Australasia

"Following visits to China, our team had a desire to learn more about the Chinese language and culture. This training has now been an essential part of the way we go about doing business there. Also as a team, we are always on the move and we appreciated the flexibility shown by the CLCA team to train us at times and locations that suited us. They have shown great customer service and an ability to deliver the training in a way that builds our confidence."

  Tim Johnson
    Group General Manager
Australia China Business Council, Northern Territory Branch

"The feedback I have received during the day tells me that your work and insights were appreciated. It was a very useful exercise for the people who attended as it gave them much greater insight into what is involved in working with China. This has helped the ACBC NT achieve our objectives in engaging with Government and the business community."

  Daryl Guppy
    Vice President
Australian Tourism Export Council

"We wanted an introductory session on the dos and don’ts of dealing with Chinese language guests and business contacts and that’s exactly what we got. Everyone left with something new to hang their hat on."

  Kent Rossiter
    Branch Manager SA/NT
Australian Wine and Brandy Corporation

"We found this tailored workshop an invaluable experience, which was well worth attending. Not only did we have a better understanding of how to conduct business in China and what cultural sensitivities we needed to be aware of, but by the end of the day we also understood the necessary basic sentences and words to get us through."

  Ali Hogarth
    Executive Officer for Emerging Market
Charles Sturt University

"The workshops gave practical and useful information that provided immediate benefit and confidence for staff who engage with China. The opportunity to tailor the workshop to meet our needs also meant that we were able to focus on information relevant to our organisation."

  Sue Moloney
    Director, Office of International Relations
Department of Economic, Tourism and the Arts, Tasmania

"The '36 Strategies for Chinese Thinking' workshop provided the participants with a very different and hugely beneficial insight into Chinese Culture, which is not, provided by other, more general in nature cultural workshops. Also the workshop provided many practical tips on doing business with the Chinese."

  Martin Turmine
    Senior Client Manager
HATCH

"Anyone who has the pleasure to have dealings in China, with Chinese clients or friends in their home country or has Chinese employees will find Leonie's Cultural Awareness workshops invaluable. The workshops were eye-opening and had the right amount of humour and personal stories to more than keep our attention."

  Denis Pesci
    PDG Hub Director, Western Australia
Minemakers Limited

"I would like to thank you for the terrific information you presented, I thought it was one of the best developed, interesting and educational seminars that I have ever attended. The information you provided will be invaluable to the organisation I work for and to my own personal understanding of Chinese culture and its people."

  Dean Richardson
    Corporate Business & Investor Relations Manager
Schneider Electric Australia Pty Ltd

"A 10-week language program was conducted in-house for nine staff members. It quickly became obvious from a business perspective that learning the vocabulary in isolation would not be sufficient. An understanding of the culture was also necessary and offered by the program."

  Jeff Jeanes
    Electronic Product Development Supervisor
University of Adelaide

"The Adelaide Graduate School of Business has used the services of CLCA over several years. CLCA has helped us to respond more effectively to the needs of Chinese students, and to other colleagues with whom we interact. CLCA has provided effective training in cultural understanding for both academic and administrative staff. This training included practical tips and methodologies to improve the educational outcomes for our diverse group of students."

  Dr Jill Thomas
    Associate Head Academic     (The University of Adelaide Business School)
University of South Australia

"Just a personal word of thanks for your excellent presentation. I had gaps in both my personal and my professional knowledge filled. I particularly valued the way you wove the picture - setting out context but attending to detail too. Perhaps a measure of how your work ‘connected’ with me is not only that it happened at many levels but, also, that it has given me much to reflect on. I came along to learn how to better engage with my students but it was the less tangible philosophical, political and cultural richness that grew on me too."

  Steve Keirl
    Lecturer, School of Education
ZF Lemforder Australia Pty Ltd

"CLCA is very professinal and efficient in their approach and provision of Chinese Cultural Training. As a business dealing with affiliates in China, ZFLA (ZF Lemforder Australia) have found CLCA to be invaluable in assisting our staff with appropriate skills and knowledge enabling overseas assignments to be purposeful and successful. Trainer Cao Jing is very experienced both in Western & Eastern Culture and as a master trainer will give you unique insights into Chinese business practices and cultural behaviour to assist your business need."

  Kevin Hewish
    Learning & Development Coordinator
University of Wollongong

"The feedback received was very positive with many participants commenting on Leonie’s professionalism, enthusiasm for her subject area, ability to relate her experiences to the subject matter, knowledge of Chinese culture and practical strategies, which they could implement."

  Lorraine Denny
    Learning and Development Consultant     (Career Development Unit)